Department: Housekeeping

Hours of Work: 40 Hours per week (on occasion there will be a requirement to be available for advice outside of normal working hours)

Salary:

The Auditor/Supervisor works in conjunction with the Cleaning Manager and the Training Supervisor to assure that employees are adequately trained in the safest way of job procedures. Job responsibilities include:

• Is responsible for quality control, staffing, training, work assignments and time cards.

• Quality control requires regular written on-site inspections conducted with Site Supervisor and/or customer

Responsible for determining necessary staffing levels to satisfy Scope of Work while remaining within budget.

• Requires a satisfactory working knowledge in all major areas of building maintenance, including restroom sanitation, office cleaning, carpet care, hard floor care, equipment operation and maintenance, chemical knowledge, MSDS and safety.

• May be required to attend scheduled training sessions conducted by the Cleaning/Training Manager.

• Certification and participation in BISC/ISSA may be required for continued employment and promotions.

• Ability to fill out clear, legible written reports, quality control inspections, Purchase Order request, employee evaluations, inventory reports and other forms as needed.

• Expertise in communicating complex tasks in a simple format to line workers and supervisors.

• Ability to read, write and possibly type forms, directions, emails and other communications.

• Ability to read, comprehend, and implement the Scope of Work for a contract and communicate that knowledge to Site Supervisor and workers.

• Working knowledge of computer software including spreadsheets, word processing and other products used in managing accounts.

• Capacity to substitute for absent Site Supervisor on short notice.

Essential:

• Previous cleaning and cleaning supervision experience
• Good communication skills both verbal and written
• Good customer care skills

·       Smart Clean Appearance

·       Totally committed to quality

Desirable:

• BICS or ISSA qualification

·       Excellent communication and team working skills.

·       Ability to work under own initiative with a proactive outlook

·       Ability to work unsupervised and take responsibility