+1 (868)285-9JOB/ +1 (868) 293-0678 #143 Wrightson Road, Port of Spain, Trinidad & Tobago WI. Mon - Sat 8.00 - 18.00. Sunday CLOSED

Customer Service Representative – PEPPERCORNS SOUTH PARK

JOB SUMMARY

To perform all of the duties required by the Customer Service Representative, creating a culture of outstanding customer service, employee development and increasing shop sales; while upholding the Company’s Standards as set by Peppercorns as well as the Business Goals set by HADCO Limited.

 

REPORTING RELATIONSHIPS

This position reports to the Store Manager.

 

DUTIES & ESSENTIAL JOB FUNCTIONS

  • Delivers consistent quality customer service.
  • Demonstrates passion about his/her work and the products delivered.
  • Packing of shelves and rotating of stock according to expiry date.
  • Cashing.
  • Maintaining accurate inventory of all stock.
  • Maintains a comprehensive knowledge about all products.
  • Work flexible hours and being punctual for all shifts.
  • Manages the customer environment.

 

OTHER FUNCTIONS AND RESPONSIBILITIES

  • Ensures that all company rules and procedures are followed.
  • Maintains a positive working environment so as to promote a culture of teamwork and respect.
  • Ensures goods are properly received, accounted for; and all necessary documentation is forwarded.
  • Conducts regular stock checks.
  • Ensures the store is kept tidy and organized.
  • Maintains the highest standards of ethics and integrity.
  • Maintains the highest standards of personal conduct and personal hygiene.
  • Ensures that the stock and products are of the highest quality.
  • Promotes current in-store promotions.
  • Excellent communication (both verbal and written) and interpersonal skills.
  • Ability to work independently.
  • Ability to multitask while serving customers.
  • Highly organized, energetic with a strong commitment to outstanding customer service.

 

MINIMUM QUALIFICATIONS

  • 3 CXC Ordinary Level passes
  • Previous experience in a customer service environment
  • Pleasant disposition and well mannered
  • Team Player

REQUIRED LICENSES/CERTIFICATIONS

  • Certificate of Character
  • Fully vaccinated against Covid-19