The Customer Service Specialist is a highly motivated, focused, and reliable individual responsible for delivering exceptional customer engagement experiences and selling merchandise.
The company maintains a focus on achieving and maintaining the highest levels of service to both its internal and external customers and towards achieving its performance objectives. All activities must therefore conform to the customer service and sales standards set by the company and with all legal and statutory requirements.
SALES EXCELLENCE – SUPPORTS COMPANY FINANCIAL GOALS BY MEETING AND EXCEEDING SALES PERFORMANCE METRICS SET BY THE COMPANY
MERCHANDISE EXCELLENCE – CLEARLY AND CONSISTENTLY REPRESENT MERCHANDISING PRINCIPLES:
OPERATIONAL EXCELLENCE – SUPPORT COMPANY GOALS AND INITIATIVES
MINIMUM QUALIFICATIONS AND EXPERIENCE
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES