JOB SUMMARY

This position is primarily geared towards delivery of Food Items to Supermarkets, Restaurants and Small Shops throughout Trinidad and Tobago. Essential duties include checking goods before delivery as per given invoice to ensure both accuracy and quality; supervising loading of trucks and vans before delivery; and reporting any issues to Management. The Dispatcher is also responsible for obtaining Credit Memos if there is a shortfall of the items listed on the invoice. The Dispatcher will also receive returned goods from customers when they were not delivered for any reason and must check off and sign as having verified the quantity and condition of goods returned as well as the reason given for the return. The Dispatcher must adhere to the Company’s policies and procedures; and must report any issues that arise promptly to Management.

REPORTING RELATIONSHIPS

This position reports to the Food Warehouse Manager(s) directly.

DUTIES & ESSENTIAL JOB FUNCTIONS

1. Ensures that items to deliver are in good condition and not damaged; and expiry dates have not passed.
2. Verifies that the goods that are loaded onto trucks prior to delivery matches the quantity that is invoiced; and informs the Warehouse Manager and Inventory Manager if there is a shortage or overage.
3. Supervises the packing of the truck with goods to ensure ease of delivery according to the route.
4. Ensure drivers use their assigned vehicles only, any change of vehicle must be approved by a Warehouse Manager before proceeding.
5. Coordinates and manages the most efficient runs, combining orders based on the route of deliveries.
6. Checks and signs off on returned goods at the end of the day’s deliveries and reporting any discrepancies.
7. Obtains Credit Memos for goods where a shortfall is noted.
8. Completes Truck Control Forms on a daily basis.
9. Assists walk-in customers and staff sales.
10. Ensures that drivers fill the trucks and vans with diesel after completing deliveries, before they are parked, in preparation for the following day.
11. Conducts daily inspections on all vehicles with the assigned drivers, checking for any damages and defects.
12. Ensures that drivers maintain the cleanliness of their assigned vehicle by washing the exterior and keeping the interior tidy.
13. Stock Check duties may be assigned from time to time after delivery completion.
14. Report any vehicle issues promptly to the Warehouse Managers and Fleet Manager during checklist with driver.
15. Other duties that may be assigned.

OTHER FUNCTIONS AND RESPONSIBILITIES

The Dispatcher will perform other duties as assigned by the Warehouse Manager that may be deemed necessary for the effective functioning of the Department, such as Driving:

1. Loading of trucks prior to delivery.
2. Driving in a safe and courteous manner, so as not to cause harm or injury to self, others, or property and ensuring that Timesheets are completed after each stop to account for time spent at each location and returning the Timesheet to the Warehouse after deliveries for the day are completed.
3. Delivery of goods to customers and ensuring that goods given are in excellent condition and not damaged or defaced in any way.
4. Conducting two (2) or more trips as deemed necessary by Management.
5. Accounting for Yellow Copies received from customers after the delivery is completed and ensuring that they are returned to the Warehouse and given to a Supervisor to check off. All returned goods should be accounted for in the presence of the Receiving Supervisor.
6. Performing checks, refueling delivery vehicle on a daily basis and washing and maintaining the cleanliness of said vehicle.

HSE Roles and Responsibilities of Staff:

Accountability

1. All Employees demonstrate accountability by:
2. Following all HSE rules at all times.
3. Stopping any work that they recognize as being unsafe and reporting it to their Supervisor.
4. Reporting all accidents and incidents they are involved in or witness to their direct Supervisor as soon as they reasonably can.
5. Using all equipment in the workplace as designed and with design operating safety features.
6. Conduct themselves in a professional manner at all times, treating everyone in a cordial and direct fashion. HADCO expects everyone to be treated with respect and dignity at all times.
7. Becoming familiar with the HSE procedures required to perform their jobs safely.
8. Ensuring full compliance with all applicable legislations and site regulations.
9. Attending and actively participate in scheduled HSE training meetings, toolbox talks and HSE programs.
10. Performing all work in a safe manner.
11. Using all appropriate PPE in a correct manner.
12. Using all Safe Systems of Work available. For example, Job Safety Analysis (JSA), Permits, Risk Assessments, Checklists etc.
13. Observing good housekeeping practice.
14. Reporting the taking of any medication while on the workplace to their Supervisor.

MINIMUM QUALIFICATIONS

1. Completion of Secondary School
2. Ability to read and write and understand instructions

REQUIRED QUALIFICATIONS

1. 3 (Three) Ordinary Level Passes
2. Fit physical condition
3. Pleasant Disposition and well mannered
4. Ability to communicate well
5. Team Player
6. Previous Experience in Warehousing/Delivery Environment

PREFERRED QUALIFICATIONS

1.    2-3 years’ experience in Warehousing and Delivery

2.    Ability to multitask well

REQUIRED LICENSES/CERTIFICATIONS

1. Forklift Operating License (if applicable)
2. Certificate of Character