+1 (868)285-9JOB/ +1 (868) 293-0678 #143 Wrightson Road, Port of Spain, Trinidad & Tobago WI. Mon - Sat 8.00 - 18.00. Sunday CLOSED

Facility Manager-Tobago

  • Location:
  • Salary:
  • Posted:
    2 months ago
  • Category:
  • Deadline:
    December 22, 2019
  • Gender:
    Male, Female, Other
Job Title: Facility Manager

Department: Management

Reporting to: Operations Manager

Location: Tobago

To manage, develop and deliver Building Services, Building Fabric, Grounds Maintenance, Security Services, Cleaning Services and Helpdesk provision to ensure an efficient, cost effective, professional and customer-focused service is provided to the highest quality in line with best practice.
This role will include a variety of tasks including the following:

–       To ensure all Service Level Agreements are in place and monitored to meet the required contractual standards.

–       To produce and present relevant management information including provision of reports and presentations at a frequency required by line manager.

–       Management and co-ordination of works and services [including ordering and raising commissions] to ensure delivery to budget, on time and to the satisfaction of the customer / client.

–       Responsible for achievement and continuous improvement of all KPI’s / PI’s within sphere of influence.

–       To ensure all relevant programmes / plans are produced, maintained and delivered in line with agreed timescales and budgets.

–       To provide a safe and secure environment via appropriate security services, systems and processes.

–       Assist with management of projects as required, including development of schemes, commissioning and management of the projects.

–       Responsible for management of relevant budgets ensuring effective control of costs and income, achievement of financial targets and development of new / improved income streams within sphere of responsibility.

–       Assist with the timely procurement and subsequent management of contracts in relation to the services provided.

–       Production of Customer Satisfaction Surveys and Benchmarking activities, taking action to remedy issues / improvements in a timely manner.

–       Management, monitoring and reporting of in-house and contracted services to ensure delivery is to the highest possible standards.

–       Effective management, communication, monitoring and mitigation of health & safety and environmental risks and issues to ensure that risk is effectively removed or controlled both internally and with contractors or other third parties.

–       Assist with the development, management, testing and maintenance of Business Continuity and Disaster Management plans.

–       To be available as part of the management team to respond to emergencies outside of normal hours as these arise.

–       Assist with the delivery of Europa objectives in line with ‘Employer of Choice’ status

–       Essential:

–       Significant experience of working in a Facilities Management environment [or similar] with responsibility for delivering multiple building/office related services.

–       Strong interpersonal skills with the ability to persuade and influence key decision makers both internally and at client level.

–       Strong customer focus in identifying, meeting and exceeding the needs of customers with a proven track record of achievement.

–       Excellent financial and business awareness skills to operate and monitor budgets and to introduce new business.

–       Ability to produce reports, business cases, and management information in a succinct and timely manner.

–       A sound understanding of ISO and Health and Safety Standards.

–       A proven and demonstrable track record of achieving targets, objectives, SLA’s and KPI’s, etc.

–       Proven ability to manage and motivate teams to deliver excellent customer service and exceed client expectations.

–       Membership of IFMA / BIFM or other relevant professional organization.

–       Evidence of Continuous Professional Development.



–        A degree [or equivalent or working towards] in a business, management, property or related subject.

–       Ability to plan and prioritize own workload to deadlines

–       The ability to work under pressure and on your own initiative.

–       Competent in the use of Microsoft Word, Excel, PowerPoint

–       Excellent verbal and written communication skills

–       Excellent interpersonal skills

–       Excellent networking and relationship building skills (internal and external)

–       Ability to manage competing priorities and key stakeholders

This job has expired.