Location: El Socorro South
Job Type: Permanent, Full-Time
JOB SUMMARY: BI-LINGUAL/MULTILINGUAL (Spanish and French) HELP DESK OFFICER Page | 1
The Help Desk Officer acts as the first point of contact to resolve client technical and functional issues. The individual must have good customer and personal interaction and communication skills and work well in a team environment. The Officer will be required to interface and coordinate with software developers, other team and program members on a daily basis to resolve client issues as required. Must have good project/task management skills and the flexibility to adjust tasking quickly in order to provide support and technical advice via phone, website or email to clients.
|Multilingual (Spanish and French) speaker.|
Ability to work flexible hours.