JOB   DESCRIPTION

POSITION      :      Housekeeping Supervisor

REPORTS TO:      Head of Housekeeping

      SCOPE

• Assist Head Housekeeper in the day to day operations of the Housekeeping Department which includes controlling the cleaning and servicing of all hotel rooms as well as all public areas in the hotel and marina.

      RESPONSIBILITIES

• Assist the Head Housekeeper  in the day to day operations of the department
• Check all vacant rooms and report status to Head Housekeeper
• Report  any repairs to rooms Head Housekeeper in writing
• Check housekeeping cart for tidiness and linen supplies
• Inspect all rooms and report status to Front Desk
• Act as relief room attendant  in cases of emergency
• Assist in taking monthly inventory of linens and supplies
• Report items that guests leave behind to Head Housekeeper, in writing
• Perform additional duties as assigned

KNOWLEDGE & SKILLS

• The individual must be customer-oriented and results driven. He/she must be a team player with a positive work ethics and a strong commitment to growth and development.  The incumbent must at all times be able to work well under pressure and must exude professionalism as well as provide a professional image.

QUALIFICATIONS  & EXPERIENCE

• 1 year experience in a similar position

GENERAL

1. Hours of Work:

Normal workweek shall consist of forty hours, Sunday to Saturday on a shift basis.  However, from time to time you may be required to work longer hours.

1. Allocation of Time:

It is the employee’s personal responsibility, within the framework of the tasks he/she has been set, to ensure that his/her time is distributed between tasks in the most advantageous way to the overall benefit of the Company.

1. Customer Relations:

The employee is to communicate courteously and effectively with customers at all levels and make best efforts to assist, so as to ensure that the Company’s image is always protected and maintained at the highest possible level.