Job Ref.: HRPS-ICT
Job Title: ICT Officer
Sector: Information Systems
Location: El Socorro South, East Trinidad
Job Type: Permanent Full-Time
JOB SUMMARY: INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) OFFICER
The ICT Officer acts as the first point of contact to resolve Tier I technical issues for both internal and external customers. The individual must have sound technical knowledge of IT administration and troubleshooting and must be a fast learner. He/she must have experience working in a fast-paced environment and must work well under pressure and in a team environment. The Officer will be required to interface and coordinate with database administrators, helpdesk and other team members on a daily basis to resolve client issues as required and must possess good project and time management skills as well as excellent customer service skills.