+1 (868) 302-JOBS(5627)/ +1 (868) 712- (WORK)9675 #143 Wrightson Road, Port of Spain, Trinidad & Tobago WI. Mon - Sat 8.00 - 18.00. Sunday CLOSED

IT Technician

  • Location:
    EAST - ARIMA, SANGRE GRANDE EAST - ARIMA, SANGRE GRANDE EAST - ARIMA, SANGRE GRANDE EAST - ARIMA, SANGRE GRANDE
  • Salary:
    negotiable
  • Posted:
    2 weeks ago
  • Category:
    COMPUTERS, IT, GRAPHICS
  • Deadline:
    March 15, 2024
  • Gender:
    Male, Female

Royal Castle Limited is seeking applications from suitably qualified candidates for the  following position: 

IT TECHNICIAN 

KEY RESPONSIBILITIES & DUTIES 

Troubleshoots and maintains POS hardware and peripherals, CCTV equipment and  POS software. 

Organizes and schedules upgrades and maintenance without deterring others from  completing their work. 

Performs troubleshooting activities to diagnose and resolve problems e.g. debugging,  repair or replacement of parts, internet connectivity, PBX systems, wireless Outlet  phones etc. 

Assembles, disassembles and programmes offsite POS systems for special events. Maintains records/logs of repairs and the maintenance schedule for each machine. Completes timely backups of network and other IT software. 

Updates electronic Outlet menu boards, as required. 

Provides prompt and professional assistance to employees with IT related queries or  issues. 

Conducts orientation for new users to guide on how to operate new software and  computer equipment. 

Assists with the development of user training manuals. 

KNOWLEDGE, SKILLS AND ABILITIES 

 Knowledge: 

Windows Operating Systems 

Cloud Infrastructure 

Hardware and software installation and configuration 

Network Security 

Network Protocols and Client-Server Technology

Internet security and data privacy principles 

IT principles and best practices 

Antivirus and spyware  

Ability to: 

Troubleshoot IT issues and provide resolutions 

Communicate technical concepts to a varied audience 

Develop and maintain good working relationships 

Efficiently manage time while working in a fast paced and dynamic environment Meet tight deadlines and attain set targets 

Solve problems using diagnostic skills 

Multi-task while maintaining efficiency 

 EDUCATION AND EXPERIENCE 

Minimum qualification of a Diploma in Information Technology or other  equivalent certification 

A minimum of two (2) years’ IT experience in a similar role for a medium to  large organization 

Experience working with POS systems would be considered an asset 

  

All applications are to be submitted no later than January 19th, 2024 E-mail: recruitment@royalcastle-tt.com 

Please specify “IT Technicianin the subject 

OR 

Human Resources Manager 

Royal Castle Limited 

#1-5 Race Course Road, Carapo 

Arima