+1 (868)285-9JOB/ +1 (868) 293-0678 #143 Wrightson Road, Port of Spain, Trinidad & Tobago WI. Mon - Sat 8.00 - 18.00. Sunday CLOSED

IT Technician

  • Location:
    CENTRAL - COUVA, POINT LISAS CENTRAL - COUVA, POINT LISAS CENTRAL - COUVA, POINT LISAS CENTRAL - COUVA, POINT LISAS
  • Salary:
    negotiable
  • Posted:
    9 months ago
  • Category:
    COMPUTERS, IT, GRAPHICS
  • Deadline:
    February 10, 2020
  • Gender:
    Male, Female, Other

INFORMATION TECHNOLOGY TECHNICIAN

 

The Information Technology Technician is required to assist in the implementation, maintenance, repair and backup of computer and communications systems, hardware and software.

 

KEY RESPONSIBILITIES:

  • Respond to requests for technical assistance in person, via phone or electronically.
  • Evaluate and diagnose computer hardware and software problems of computers and related equipment (inclusive of copiers and printers), perform diagnostic testing, maintain and repair equipment.
  • Troubleshoot network problems based on the review of server back end logs and advise the Information Technology Manager accordingly.
  • Research solutions using available information resources to assist in resolving problems.
  • Clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed.
  • Conduct hardware and software inventory database maintenance and reporting.
  • Provide software training and technical assistance to support staff on the use of new software.
  • Prepare activity reports, logging and keeping records of customers/employees’ queries and related solutions.
  • Analyse common trends in activity reports, logs and records to identify underlying problems and recommend solutions.
  • Perform related duties and responsibilities as assigned.

 

QUALIFICATIONS & EXPERIENCE:

  • A+ or Net+ Certification – Microsoft Certified Desktop Support Technician.
  • Proficient knowledge in Microsoft Exchange.
  • Knowledge of server and network operating systems, computer and network hardware.
  • Sound knowledge of PC operating systems, and capable of preventive and corrective maintenance.
  • Experience in hardware & software installation/configuration.
  • Experience in troubleshooting, repair and maintenance of printing/copying equipment.
  • At least three (3) years’ experience in a computer and networking environment.
  • Certified Microsoft Qualification would be an asset.
  • Any equivalent combination of education and experience.

 

INTERESTED CANDIDATES CAN EMAIL DETAILED C.V. TO:

primequipmentrentals@gmail.com

DEADLINE DATE – FRIDAY 31ST JANUARY 2020