- The specific objective of the Laboratory Mentor is to provide mentorship and hands-on support to selected laboratories to move towards Tier 1 of the Caribbean Laboratory Quality Management Systems – Stepwise Improvement Process (LQMS-SIP).
- To provide an additional level of guidance, advice and support to maximize training uptake and move towards Tier 1 LQMS-SIP.
- To provide professional guidance to trainees (laboratory professionals who have received training from DERPi at selected RHA laboratories).
- To share research, relevant knowledge, skills and experience in quality management systems with trainees.
SCOPE OF SERVICES, TASKS AND EXPECTED DELIVERABLES
- Training and capacity development on the standardization of laboratory testing and screening for diabetes in pregnancy will be facilitated by the DERPi Laboratory Consultant at selected public health laboratories within the Regional Health Authorities in Trinidad and Tobago.
- With the direction and supervision of the DERPi Laboratory Consultant, the Laboratory Mentor will work alongside and support the selected RHA labs to move towards Tier 1 LQMS-SIP.
- The Laboratory Mentor will advise and mentor the laboratory professionals as they undertake the tasks necessary to achieve their goals towards Tier 1 LQMS-SIP. The Laboratory Mentor will share best practices among the selected laboratories, assess progress and provide monthly reports to the DERPi Laboratory Consultant.
- The Directorate of Women’s Health, MOH has identified RHA focal points for the DIP National Screening and Management Programme. The Laboratory Mentor will be expected to work alongside these RHA focal points through DERPi.
- The scope of services, tasks and expected deliverables of the Laboratory Mentor are outlined below. In order to achieve this the Laboratory Mentor will be expected to:
- Provide hands-on guidance to the laboratories with respect to writing quality management documentation, the design of laboratory specific systems and guidance for implementation.
- Assist the laboratories to institute basic processes and procedures on which the laboratories can build their Quality Management Systems to achieve accreditation through continued
- Guide the laboratory staff at each RHA to take the training, templates and guidance provided by the DERPI Laboratory Consultant and translate them into specific laboratory processes, procedures, implementation activities and documentation.
- Provide support for the establishment and monitoring of laboratory specific quality documentation for evidence of implementation of the training provided.
- Prepare a schedule and undertake on-site visits to the selected laboratories.
- Provide online support through email, WhatsApp, and online meetings to the laboratories to guide the development of and review documentation.
- Prepare and submit monthly reports on progress at each RHA laboratory with respect to meeting of Tier 1 LQMS-SIP requirements. The Laboratory Mentor will be required to use the LQMS-SIP monitoring tool provided by the DERPi Laboratory Consultant to document
- Identify key challenges and suggest solutions with respect to barriers to implementation identified at any of the selected RHA laboratories.
- Highlight best practices that may be useful for implementation throughout the selected RHA
- Provide the DERPi Laboratory Consultant with monthly reports on laboratory progress and challenges and collaborate with the DERPi Laboratory Consultant to determine strategies for addressing barriers and challenges. Implement interventions to address barriers and challenges as agreed in collaboration with the DERPi Laboratory Consultant.
CHARACTERISTICS OF THE CONSULTANCY
Type of Consultancy: Individual Consultant
Duration: 11 months
Place of Work: Off-site and on-site with selected RHA laboratories
Language: English (FLUENT)
Qualifications, Experience, Skills and Areas of Expertise
- A Masters Level qualification in a key clinical laboratory discipline – Haematology, Biochemistry or Immunology.
- Post-graduate qualification in Laboratory Quality Management Systems.
- Ten (10) years’ experience following post-graduate qualification working in a clinical laboratory.
- Five (5) years’ experience in managing a clinical laboratory.
- Two (2) years’ experience as a laboratory mentor providing guidance to laboratories working towards accreditation.
- Two (2) years’ experience in writing QMS documentation and developing implementation supporting systems and documents.
- Two (2) years’ experience training laboratories for QMS implementation.
- Two (2) years’ experience assessing laboratories for QMS implementation.
IT Knowledge and Skills
Working proficiency and familiarity with commonly used packages like MS Word, Excel and Power Point.
REPORTING REQUIREMENTS AND TIME SCHEDULE FOR DELIVERABLES
The reporting requirements, expected deliverables and time schedule are outlined below.
The Laboratory Mentor will report to the DERPi Laboratory Consultant in fulfilment of the scope of this consultancy as follows:
||Scope of Reports/ Deliverables
||Timeline for submission
||Proposed work plan including schedule and checklist of the laboratory assessment tool.
||Two (2) weeks after signed contract
||Progress report briefly summarising the laboratory activities undertaken during the period and identifying particular challenges encountered by the laboratories and actions taken to address these, and recommendations to address identified risks or issues to keep implementation time lines.
||Last week of each month
(months 2 – 10)
||Draft comprehensive report of the laboratory mentorship programme
Finalised report based on feedback from the DERPi Laboratory Consultant
|Draft report two weeks before the end of the consultancy.
Final report one week before the end of the contract.
Reports are to be submitted as follows:
- The Laboratory Mentor submits reports to the DERPi Laboratory Consultant and DERPi Project Manager as per the schedule above. The DERPi Laboratory Consultant will approve reports.
- DERPi will review and on acceptance, submit to the DOWH Project Manager.
- The DOWH Project Manager coordinates the review by and feedback from the DOWH Director and MOH project team and facilitates the provision of feedback to DERPi.
- DERPi submits the final version of report with attachment(s), delivery acceptance signoff form and invoice from the consultant to Director DOWH.
- Director DOWH countersigns the delivery acceptance signoff form and submits accepted reports along with invoice from the consultant, to PIU HSSP for payments.
Reports should be submitted electronically by email to the DERPi Laboratory Consultant with a copy to the DERPi Project Manager.
CLIENT INPUT AND COUNTERPART PERSONNEL
The client input and counterpart personnel relevant to the consultancy of the Laboratory Mentor are outlined below.
DERPi is responsible for the development of training materials and facilitation of training and capacity development for the selected laboratories to move towards the achievement of Tier 1 LQMS-SIP. DERPi will provide use of its online Learning Management System to facilitate online training with learning resources, assessment tools and templates.
The DERPi Laboratory Consultant will lead training in accordance with international standards, ISO 15189, at selected public health laboratories within the Regional Health Authorities in Trinidad and Tobago.
The Laboratory Mentor will provide mentorship and support to the selected RHA laboratories to move towards Tier 1 LQMS-SIP with the direction and supervision of the DERPi Laboratory Consultant. The Laboratory Mentor will share best practices among the selected laboratories, assess progress and provide regular monthly reports to the DERPi Laboratory Consultant.
The Directorate of Women’s Health, MOH has facilitated the identification of an administrative RHA focal point from each of the five RHAs in Trinidad and Tobago, the Laboratory Mentor through DERPi will liaise with these focal points.
At the level of the laboratory, any laboratory RHA focal points will work alongside the Laboratory Mentor to move towards the achievement of Tier 1 LQMS-SIP. The Laboratory RHA focal point can be the relevant laboratory professional responsible for the coordination of quality management and or point of care testing, as determined by existing RHA structure.
The Laboratory Mentor will report directly to the DERPi Laboratory Consultant.