+1 (868)285-9JOB/ +1 (868) 293-0678 #143 Wrightson Road, Port of Spain, Trinidad & Tobago WI. Mon - Sat 8.00 - 18.00. Sunday CLOSED

Loans/ Customer Service Representative Officer

  • Location:
    NORTH CENTRAL - CUREPE, MT HOPE, SAN JUAN NORTH CENTRAL - CUREPE, MT HOPE, SAN JUAN NORTH CENTRAL - CUREPE, MT HOPE, SAN JUAN NORTH CENTRAL - CUREPE, MT HOPE, SAN JUAN
  • Salary:
    negotiable
  • Posted:
    2 weeks ago
  • Category:
    ACCOUNTING, FINANCE, AUDIT, INSURANCE ADMIN
  • Deadline:
    March 29, 2019
  • Gender:
    Male, Female, Other

POSITION PROFILE

 

POSITION: – LOANS / CUSTOMER SERVICE REPRESENTATIVE I

 

REPORTS TO: – Senior Credit Officer

 

FUNCTIONS: – Services, maintains and develops AMGECU’s loan portfolio ensuring that the policies and procedures of the organisation are maintained whilst providing first class and timely service to the members.

 

RESPONSIBILITIES:-

 

  1. Professionally greets and interacts with all persons requiring attention via telephone or in person
  2. Schedules interviews in conjunction with the Senior Credit Officer
  3. Processes forms actioned by the Credit Committee
  4. Advises members on the status of their applications
  5. Prepares “Deduction Authorisation” forms
  6. Compiles all documents and cheques prior to submission for disbursement
  1. Prepares correspondence to financial institutions loans – bank settlements, fixed deposits securities, etc. – on behalf of members
  2. Follows up on defaulting members from group subsidiaries
  3. Acts as receptionist/telephone operator when and as required
  4. Files all documents relevant to area of responsibility
  5. Performs such other duties and responsibilities as can reasonably be expected of the position

 

 

Education Five (5) GCE O’ Level/CSEC subjects including Mathematics and English or
Principles of Accounts or Principles of Business
Training and At least two (2) years experience working in a loans / credit department
Experience

 

Skills · Knowledge of collateral security documentation and credit skills
·  Outstanding people skills that include active listening
·  High level of efficiency and accuracy
·  Excellent oral and written communication skills
· Computer literate