+1 (868)285-9JOB/ +1 (868) 293-0678 #143 Wrightson Road, Port of Spain, Trinidad & Tobago WI. Mon - Sat 8.00 - 18.00. Sunday CLOSED

Restaurant Supervisor- Couva

  • Location:
  • Salary:
  • Posted:
    11 months ago
  • Category:
  • Deadline:
    November 8, 2020

Royal Castle Limited is seeking applications from suitably qualified candidates for the following Supervisory position: 







  • Ensures that the highest level of quality is established and maintained as it pertains to products and customer service.
  • Coordinate Outlet operations to ensure that all menu items offered are made available for sale.
  • Monitors all costs associated with operating the Outlet, within approved parameters.
  • Controls inventory levels and takes measures to prevent wastage within the restaurant.
  • Ensures that the Outlet is fully equipped to function efficiently.
  • Coordinates the collection and deposit of sales in accordance with Company policies and procedures.
  • Handles internal and external customer complaints efficiently and professionally and reports all complaints to the Manager and /or District Manager.
  • Ensures that all promotional material is prominently displayed within the Outlet and staff are knowledgeable about the details on same.
  • Improves sales, customer relations and product and service quality.
  • Reports all matters related to equipment failure, electrical, plumbing and signage to the relevant department in a timely manner.
  • Responsible for training of new staff in the requirements of their job scope.






  • Inventory management and stock control
  • Sound numeric skills
  • Employee Relations
  • Customer service
  • Health and Safety best practices
  • Advanced analytical, organizational and interpersonal skills




Ability to:

  • Work with a high degree of accuracy and efficiency to meet deadlines
  • Be proactive in identifying gaps and proposing improvements
  • Multitask and prioritize tasks while maintaining efficiency
  • Function in a multi-disciplined team environment
  • Critically analyse and solve problems
  • Maintain a professional and object disposition





  • Minimum qualification of three (3) CXC O’ Levels.
  • Minimum of three (3) years’ Supervisory experience within the customer service industry.
  • Restaurant experience would be considered an asset.





All applications are to be submitted no later than November 30th, 2019

E-mail: recruitment@royalcastle-tt.com

Please specify “Restaurant Supervisor in the subject


Human Resources Manager

Royal Castle Limited

#1-5 Race Course Road, Carapo