Sales Associate

A sales associate shares in the overall responsibility for generating maximum sales potential through upholding high customer service standards, maintaining store appearance and keeping merchandise filled to the appropriate levels.

Overall Responsibilities

• Maximize sales volume
• Maintain visual presentation standards that are consistent with division philosophy and direction
• Demonstrate effective written and verbal communication skills
• Develop proficiency in all operational policies and procedures
• Manage time and prioritize tasks

Customer Service/Sales

• Ensure customer service is the #1 priority
• Follow all customer service guidelines

Personnel

• Demonstrate professional image and Follow specific company dress code policy

• Work as a member of a team to accomplish goals
• Must be flexible to work rotating hours, as assigned by management
• Support all company/management decisions

Operations

• Follow all company policies and procedures
• Maintain productivity in non-selling tasks
• Take direction and complete assigned tasks and responsibilities

Visual Presentation

• Maintain store appearance to reflect division standards
• Replenish merchandise on a timely basis
• Have knowledge of store merchandise
• Have knowledge of sales floor and stockroom organization
• Be detailed orientated in maintaining displays

Job Requirements

• Retail background preferred
• Ability to build relationships with customers
• Excellent interpersonal skills
• Strong organizational and communication skills
• 5 CXC Passes
• Sales/Customer Service training an asset.