SALES ASSOCIATE

SUMMARY OF JOB:

As a key member of the Commercial Sales Team, the Sales Associate will have primary responsibility for building and strengthening network relationships Dealers, Body shops, Garages, Other Auto Refinish paint users and technical groups in the construction sector. To accomplish this the Sales Associate will focus specifically on the growth of all product lines under the Construction Sector. The Sales Associate will be responsible for meeting monthly and quarterly quotas while maintaining a high level of customer satisfaction.

KEY RESPONSIBILITIES:

• Achieve monthly sales and financial KPI’s as part of sector overall monthly targets
• Develop and oversee customer retention campaigns
• Engage with minimum 10 customers per day via live contact as per assigned schedules and follow up with all prospects within two days maximum.
• Execute marketing programs and look of success for all customer accounts (JBP’s, Mis, HCSs Promotions, Pricing, Surveys, POS and merchandising)
• Stay ahead of the curve by continuously utilizing new technology to improve performance
• Manage budget and hit or exceed monthly quotas as established by Sales Manager
• Provide input to assist with developing annual/monthly sales plans aligned to the sector overall monthly targets.
• Provide input to develop demand plans and implement forecasting strategies
• Develop and oversee customer retention campaigns
• Develop proactive strategies aimed at retaining and growing customer revenue
• Build and strengthen relationships by providing differentiated product offerings to all network clients
• Conceptualize, present and implement sales strategies that would ensure local/ regional market presence in accordance with company’s goal.
• Provide fact-based analytical information to support budgets, sales initiatives and strategic growth initiatives of the company.
• Monitor competition and internal/ external environment regularly
• Play an active role in the product development initiatives of the company
• In consultation with the Sales Manager implement strategies to effectively manage customer accounts.
• Promote safety awareness and the development of a Safety culture within the company.
• Manage customer complaints and perform root cause analysis to implement initiatives to improve customer service at all levels in collaboration with the Sales Manager, engage in NPS Surveys and follow up with customers within 24 hrs.
• Manage Customer Accounts to maintain receivables within assigned terms (30 days), follow up on outstanding balances and liaise with Finance team for any outstanding debts.
• Continuously analyze inventory and avoid reduce inventory provisions.
• Conduct any other related duties that may be assigned by the Sales Manager.
• Compliance with Ansa McAl Group Policies

QUALIFICATIONS & EXPERIENCE:

• Microsoft Office Suite (D365, Word, Excel), PPG Rapidmatch
• At least one (1) year experience in technical sales and marketing environment.
• Exposure to Auto Refinish Paint industry would be an asset.
• Technical Training, Marketing/Sales *or an equivalent combination of academic and work experience