SALES SUPERVISOR (B2B)

Permanent position

Location: East Coast Demerara, Guyana

 Salary Range: $170,000.00 – $184,000.00

JOB SUMMARY

As a key member of the Technical Sales Management Team, the Sales Supervisor will have primary responsibility for building and strengthening network relationships with Contractors, Dealers, Designers, Architects and other technical groups in the construction sector. To accomplish this the Sales Supervisor will focus specifically on the growth of all product lines under the Construction Sector. The Sales Manager will be responsible for meeting monthly and quarterly quotas while maintaining a high level of customer satisfaction.

KEY RESPONSIBILITIES:

• Achieve monthly sales and financial KPI’s as part of sector overall monthly targets
• Develop and oversee customer retention campaigns
• Engage with minimum 5 customers per day via live contact and follow up with all prospects within two days
• Stay ahead of the curve by continuously utilizing new technology to improve performance
• Manage budget and hit or exceed monthly quotas as established by Area Sales Manager
• Provide input to assist with developing annual/monthly sales plans aligned to the sector overall monthly targets.
• Provide input to develop demand plans and implement forecasting strategies
• Develop and oversee customer retention campaigns
• Develop proactive strategies aimed at retaining and growing customer revenue
• Build and strengthen relationships within the construction sector by providing differentiated product offerings to all network clients
• Conceptualize, present and implement sales strategies that would ensure local/ regional market presence in accordance with company’s goal.
• Provide fact-based analytical information to support budgets, sales initiatives and strategic growth initiatives of the company.
• Monitor competition and internal/ external environment regularly
• Play an active role in the product development initiatives of the company
• In consultation with the Area Sales Manager implement strategies to effectively manage customer accounts.
• Promote safety awareness and the development of a Safety culture within the company.
• Manage customer complaints and perform root cause analysis to implement initiatives to improve customer service at all levels in collaboration with the Area Sales Manager
• Conduct any other related duties that may be assigned by the Area Sales Manager.

QUALIFICAITONS AND EXPERIENCE:

• Bachelor’s Degree in Business Management or Marketing
• Experience with Planning, Financials and Budgetary Control.
• At least five (5) years’ experience in a sales or construction environment.

KNOWLEDGE AND SKILLS:

• Good negotiation skills
• Ability to build effective relationships, whether internally or externally
• Strong IT skills; ability to use the computer and business-related applications (MS office)
• Ability to work under pressure and still produce result
• Ability to be flexible
• Demonstrates business acumen
• Demonstrates good people skills & ability to retain high performing team of sales personnel
• Motivational skills; ability to get people moving towards a specific task
• Must possess time management skills, with the ability to make timely decisions
• Possess good organizational skills
• Possess leadership skills and the ability to work with a team
• Ability to think strategically
• Possess people skills and the ability to solve problems
• Ability to build and maintain effective people networks
• Strategy development and project management skills