Title: Marketing Associate
Reports to: Marketing Manager
Overview:
A marketing assistant supports the work of marketing manager and executives on projects directed at maximizing company profits and developing sales strategies or marketing campaigns.
Requirements:
Diploma in Business Management or Marketing
1-2 Years in Marketing
Good understanding of office management & marketing principles
Sound written & oral communication skills
High personal skills
Ability to work well in team environment
Self-Starter & shows initiative
Resourceful
Well organized with customer-oriented approach
Demonstrable ability to multi task
Must own a reliable vehicle & possess a valid driver’s permit
Overview of responsibilities
Social Media and Digital Marketing content administration
Event planning with schools, gyms, businesses etc.
Must be able to handle customer complaints in the absence of the Marketing Manager
Help identify marketing trends and key opportunities for innovation
Coordinate & execute brand marketing calendar along with the Marketing Manager keeping within deadlines and budgets
Suggest marketing campaigns, promotions and sales strategies that will maximize company profits
Attend Key Stakeholder Marketing meetings with Marketing Manager – Media, Producers, Graphics, Videographers, Photographers etc.
Any other marketing related activity that may not have been specified above
NORTH EAST - ST AUGUSTINE, TUNAPUNA, AROUCA, PIARCO, TRINCITYNORTH EAST - ST AUGUSTINE, TUNAPUNA, AROUCA, PIARCO, TRINCITYNORTH EAST - ST AUGUSTINE, TUNAPUNA, AROUCA, PIARCO, TRINCITYNORTH EAST - ST AUGUSTINE, TUNAPUNA, AROUCA, PIARCO, TRINCITY
Perform Income audits to ensure the accuracy of reports from the revenue streams at CrewsInn, and verifies data posted in the system.
To assist the AR Clerk in ensuring both the proper record of all invoices monthly and the timely collection of receivables within the Company’s collection policy.
To assist the AP Clerk in ensuring proper record and accuracy of bills monthly and timely payments within creditor terms
KEY DUTIES & RESPONSIBILITIESIncome Audit
Retrieve all cash to record and prepare deposits
Verify cashiers drop sheet to cash
Prepare deposits of all cash and cheques for banking
Audit of income from the pool bar, restaurant, front desk, to include the verification of cash , credit card transactions, close out reports and bills.
Collate statistical information
Prepare journal entries
Check bin buckets to ensure proper and complete billings
Prepare the reimbursement of tips and front desk floats
Any other tasks as directed by the Accountant/Senior Accountant and or CFO
Accounts Receivables
Enter invoices into the Peachtree software ensuring all invoices for the month are entered accurately and within the respective period.
Prepare and enter receipts on customer accounts.
Enter approved credit and debit adjustments to customer files.
Prepare invoices and statements for timely dispatch to customers ensuring letters and signed invoices for incidentals are attached.
Contact customer to ensure timely collection of receivables within approved credit terms and limits.
Accounts Payable
Check that Invoices and Purchase Orders are correctly calculated.
Allocate Customer and General Ledger account numbers to all purchase orders.
Select and process invoices for payment ensuring all invoice checks and controls are followed.
Prepare manual and automated cheques as necessary.
File all Customer cheques and invoices.
Ensure all unused cheques are properly stored and numerically controlled.
Food & Beverage
Prepare reconciliation of stock movements as it relates to purchases, stock issues and sale of food and beverage items.
Physically verifies any shortages found.
Maintains records of any shortages found.
Maintains records of stock movements between different F&B areas.
Maintains records of receipts, issues, breakage, discards, spoilage and wastage at each F&B area.
Ensures all issues and receipts are entered in accounting system accurately.
Reconciliation of Kitchen bills and Cashier bills to ensure all items produce by the kitchen are entered in the POS system by the cashier.
Review of data entry of Stores issues and receipts for accuracy.
Update F&B inventory listings with new items and updated prices.
Update Recipe system with new items and updated prices.
Assist with recording of inventory movements in non-F&B areas in the accounting system.
Prepares and distributes monthly report on Shortages.
Prepares and distributes monthly report on Breakage/Spoilage.
Prepares and distributes monthly report on movement of products at Coffee Shop.
Coordinates, records and completes monthly physical stock count in Main Stores.
Compiles data from all other physical stock counts done as per company policy.
Reconciles physical stock count with that reported in accounting system and investigates and reports on reasons for variances.
Any other tasks that may be assigned from time to time by the Senior Accountant
KNOWLEDGE & SKILLS
Knowledge of the principles, practices and procedures of basic accounting
Strong written and verbal skills
Must be self-motivated and have initiative.
Ability to work in fast paced environment
QUALIFICATIONS & EXPERIENCE
Must have completed level 1 ACCA and actively pursuing level 2 ACCA
Computer knowledge and/or experience required.
Minimum experience required
GENERAL
Hours of Work
The normal hours of work are from 8.00a.m. to 4.30 p.m. Mondays through Fridays with one (1) hour's break for lunch normally between 12.00 noon and 1.00 p.m. Because of the nature of employment, the employee will be required to work outside of these normal working hours as and when the occasion arises.
Allocation of Time
It is the employee's personal responsibility, within the framework of the tasks he/she has been set, to ensure that his/her time is distributed between tasks in the most advantageous way to the overall benefit of the Company.
Customer Relations
The employee is to communicate effectively with customers at all levels, so as to ensure that the Company's image is always protected and maintained at the highest possible level.
WEST - DIEGO MARTIN, CHAGUARAMASWEST - DIEGO MARTIN, CHAGUARAMASWEST - DIEGO MARTIN, CHAGUARAMASWEST - DIEGO MARTIN, CHAGUARAMAS
PURPOSE OF JOB
The Junior Business Delivery Engineer plays a vital role in enabling the control and delivery of strategic and operational objectives within Unipet. The incumbent would be responsible for supporting the optimization and digital transformation of departmental activities and processes. Additionally, the Junior Business Delivery Engineer would be self-motivated, dependable and able to work effectively in a fast-paced environment while maintaining 100% total client focus.
MAIN ACCOUNTABILITIES
• Design solutions to streamline departmental activities / processes.
• To develop applications and dashboards using Microsoft Power Platform.
• Manage the databases for developed applications.
• Maintain developed applications by providing support for technical issues and in implementing feature updates.
MAIN DUTIES AND RESPONSIBILITIES: PERFORMANCE MEASURES
• Understand and support problems, analyses problem data and determine appropriate solutions;
• Talk to clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.
• Provide user management functions in company applications;
• Support the roll-out of new applications;
• Research and test new technology which would add new services or improve processes within the company;
• Conduct staff training session on new Applications and Business Intelligence tools
• Provide support to the Business Delivery Manager to effectively and efficiently complete projects.
• Provide basic training on the use of Power Apps.
• Provide basic training on the use of Power BI.
• Keep up-to-date with Power Platform best practices.
• Ensure all apps and dashboards comply with Power Platform best practices.
HSE Responsibilities
• Comply with and support the Company’s Health, Safety and Environmental policies, procedures and programmes and any other applicable legislation and standards.
• Recognize and understand the health and safety risk associated with assigned job tasks.
• Perform all duties in a manner that promotes good health and hygiene, no harm to the environment, and no injury to self or risk to others.
• Stop work if any work-related safety incident is imminent or occurs, in a manner compliant with Company policies and procedures and regulatory requirements.
• Wear and maintain PPE as required and in the manner prescribed.
• Attend HSE training as required by the Company.
• Report all HSE related incidents according to Company procedures and assist in incident investigations, as necessary.
• Comply with scheduled or random drug and alcohol testing according to Company’s policy.
OTHER
• Establish and maintain effective working relationships with co-workers and supervisors.
• Maintain regular and consistent attendance and punctuality, in keeping with the Company's policies.
• Maintain proper personal hygiene and professional grooming and appearance, within the dress code and PPE requirements, as stated in the Company's policies.
• Attend training as required by the Company.
• Perform any other job-related duties as assigned from time to time.
ACADEMIC/PROFESSIONAL QUALIFICATIONS
• Diploma/Associates Degree in Computer Science, Electrical & Computer Engineering, Industrial Engineering or related field.
• Microsoft Power Platform and/or Microsoft Office Certificates are a plus.
• A minimum of one (1) years’ experience working in a professional environment.
• Experience with office administration would be an asset.
• Experience with relational databases and query syntax would be an asset.
• Experience with any programming or markup languages would be a plus.
Provides exceptional customer service to internal and external customers daily.
Assists the Cooks with the preparation of meals which includes washing, cleaning, peeling, cutting and chopping fruits, vegetables, poultry and meat.
General maintenance, sanitization and clean-up of work areas.
Ensures that there are adequate food items available in the event of any unforeseen eventualities at any time (e.g. unplanned hospital admission etc.).
Answers, reports and follows the instructions of the Registered Dietitian.
Conducts a proper hand over of information from different shifts.
Presents meals, tea trays and provides water services to patients and employees.
Complies with established sanitation standards, personal hygiene and health standards.
Complies with all hospital and departmental policies and procedures.
Maintains a professional approach with coworkers and clients.
Performs any other related duties as assigned.
Knowledge, Skills and Abilities:
Training in Food Preparation and Presentation.
Knowledge of Household Chemicals and Cleaning Equipment.
Physical Abilities:
Pushing and pulling when moving furniture and cleaning floors.
Moving cleaning supply carts, lifting and carrying supplies.
Functional/ Behavioural Competencies:
Must be customer service oriented.
Ability to establish and maintain effective working relationships with internal/external partners.
Ability to demonstrate flexibility.
Ability to work effectively under stress to prioritize and multi- task.
Ability to use initiative and pay close attention to detail.
Ability to demonstrate integrity and maintain confidentiality.
Must be customer service oriented.
Ability to establish and maintain effective working relationships with internal/external partners.
SOUTH - SAN FERNANDO, POINTE A PIERRESOUTH - SAN FERNANDO, POINTE A PIERRESOUTH - SAN FERNANDO, POINTE A PIERRESOUTH - SAN FERNANDO, POINTE A PIERRE
the Accounts Receivable Clerk is responsible for the accounts receivable in accordance with accounting principles and standards to control the organization’s financial resource and ensure that it complies with all relevant regulations, law, and reporting requirements.
Principal Responsibilities:
Maintenance of the accounts receivables to the company’s applicable terms.
Posting receipts daily
Preparation of customers’ invoices/credit notes
Review and reconcile customers’ accounts as required.
Bank Reconciliations
Preparation and reconciliation of petty cash
Monthly commission reports for sales reps
Filing and maintaining all accounting files daily
Inventory reconciliation
Assist with other accounting functions as required.
EAST - ARIMA, SANGRE GRANDEEAST - ARIMA, SANGRE GRANDEEAST - ARIMA, SANGRE GRANDEEAST - ARIMA, SANGRE GRANDE
The Accounts Payable Clerk is responsible for performing a variety of accounts payable activities in accordance with accounting principles and standards to control the organization's financial resources and ensure that it complies with all relevant regulations, law, and reporting requirements.
Principle Responsibilities :
Receives and verifies all invoices, against purchase orders and requisitions for goods and services.
Prepare purchase orders for purchases after ensuring that all purchasing guidelines are adhered to.
Preparation of payments including cheques, wire transfers and bank letters
Batch and post vendors’ invoices daily
Preparation and reconciliation of petty cash
Producing weekly/monthly financial and management reports as required.
Review and reconcile suppliers’ accounts as required.
Timely preparation of the weekly payroll ensuring that all wages and statutory deductions are correctly computed.
Prepare and compute all payroll statutory payments at least two (2) weeks before due date.
Preparation of VAT, Business & Green Fund Levy two (2) weeks before due date.
Assist with other accounting functions as required.
EAST - ARIMA, SANGRE GRANDEEAST - ARIMA, SANGRE GRANDEEAST - ARIMA, SANGRE GRANDEEAST - ARIMA, SANGRE GRANDE
The Junior LPG Service Technician is responsible for the installation, maintenance, repair and upgrade of commercial and residential LPG installations and lends assistance to the Senior/LPG Technician for the maintenance and repair of bulk tankers and Filling Station in keeping with standard operating procedures and also in keeping with the health safety and environment policies governing the operations.
Specific Duties:
Performs all Commercial Installations including piping for both Natural Gas and L.P.G. in keeping with standard operating procedures and the health, safety and environment policies governing the operations.
Conduct site visits; advise customers as their options for installations including informing customer of the loan tank program where applicable, assessment of suitability of area, prepare drawings and material sheet and forwarding documents to the relevant persons so quotations can be prepared on a timely basis.
Assist the Senior/LPG Technician with the repair and maintenance of Filling Stations (– pump, meter, by-pass valve, and piping).
Assist the Senior/LPG Technician in the maintenance and repairs of all Bulk Trucks and Haulage Tankers including piping, pumps, tank fittings, by-pass valves, meters, swivel joints, and hose reels.
Conduct maintenance and repair of forklift, bar-b-que and miscellaneous LPG cylinders in keeping with standard operating procedures and also in keeping with the health safety and environment policies governing the operations according to NFPA 58
Services all LPG cylinders ranging from five (5) gallons and upwards.
Responds to all customer calls in a timely manner concerning leaking installations, cylinders and Bulk Storage Tanks.
Prepares the Monthly Maintenance Report for tank wagons and bulk trucks using the L.P.G. Cargo tank inspection checklist.
Requests via the LPG Services Clerk the purchasing of new parts for the Installation Department in keeping with standard operating procedures.
Cleaning and maintaining of all tools and vehicles on a weekly basis to ensure they are kept in good working order.
Provides support to the Sales Department as directed by the TSC, Team Leader LPG Services & Operations Manager.
SOUTH - SAN FERNANDO, POINTE A PIERRESOUTH - SAN FERNANDO, POINTE A PIERRESOUTH - SAN FERNANDO, POINTE A PIERRESOUTH - SAN FERNANDO, POINTE A PIERRE
Employment OpportunityEXECUTIVE ASSISTANT
Office Gems is facilitating the recruitment of an Executive Assistant for the Belgroves Group of Companies. The Executive Assistant will be responsible for ensuring the overall smooth operations of the office of the Chief Administrative Officer (CAO), whilst maintaining the highest level of service to both internal and external stakeholders and conforming to the guidelines and standards set by the Company. This position will be based in San Fernando.
Main Duties include, but are not limited to:
Provides direct administrative and secretarial support and services to the CAO.
Assists in the analysis of data and preparation of monthly reports.
Receives and screens incoming calls and visitors to the office of the CAO.
Develops and maintains a proper filling system to secure important documents, to ensure easy retrieval of documents and maintain an up-to-date listing of all files and their locations
Attends meetings, takes and transcribes minutes for the attention of the CAO.
Reviews, responds to and files routine correspondence sent to the CAO.
Schedules meetings/appointments for the CAO, maintains a schedule, confirms the meetings prior to the appointment, sends weekly and daily reminders of meetings and prepares any information needed by the day before the meeting.
Plans events to be hosted by the CAO as necessary.
Take on responsibility for the completion of various other projects as assigned
Job Requirements
Masters and Bachelor’s Degree in Computer Science or a Hard Science.
Certificate and/or experience in the use of MS Office suite in particular Microsoft Excel.
At least four (4) years’ experience in a senior administrative environment.
Strong analytical and computation skills.
Excellent interpersonal and communication skills
Excellent team building skills
Skilled in reasoning skills to interpret policies, procedures
An honest and highly confidential disposition
A suitable combination of qualifications and skills will also be considered for this position.
Interested persons are asked to submit their applications to jobs@officegemstnt.com on or before January 22, 2021 with the subject “Executive Assistant”.
Please provide telephone numbers and email addresses for one (1) personal and two (2) professional references.Kindly advise of your salary expectations in your cover email.
SOUTH - SAN FERNANDO, POINTE A PIERRESOUTH - SAN FERNANDO, POINTE A PIERRESOUTH - SAN FERNANDO, POINTE A PIERRESOUTH - SAN FERNANDO, POINTE A PIERRE
Purpose
The Corporate Services Manager reports to the Chief Executive Officer and works closely with the Board of Directors, Shareholders and Managers. The role is to provide administrative support, drive overall performance and assure regulatory & non-regulatory compliance for the organisation.
Main Accountabilities
The Corporate Services Manager performs commercial services, legal & high-level administrative support for the CEO, the Board & Management. Establishes and enables a companywide focus on consistency, quality, compliance and comprehensive formulation and execution of business strategies.
Duties & Performance Measures
The major tasks, duties, and responsibilities of the Corporate Services Manager are:
1. Use business canvas model, enterprise risk management, loss prevention & crisis management techniques to prepare strategic plans & commercial forecasts.
2. Carry out audit and inspection to assess corporate and other organisation risks associated with the business and undertake measures to mitigate these risks.
3. Maintain data driven & insightful decision support reports.
4. Providing advice and guidance on corporate governance issues.
5. Supervise the Corporate Secretary.
6. Provision of compliant technical & administrative supporting services to the CEO, Management, Board of Directors and Shareholders.
7. Ensure timely & astute drafting and review of contracts.
8. Ensure meticulously researched and qualified legal & commercial advice.
9. A key point of contact & source of communications with shareholders & key stakeholders.
10. Ensure timely renewals of statutory licenses, regulatory compliance and annual Registry requirements.
11. Supervise the Human Resource function.
12. Provide one on one coaching and guidance on performance management assists with drafting of KPI’s.
13. Review probationary assessments & performance appraisals and provide feedback for corrective actions.
14. Review & document policies and procedures, forms and work instructions.
15. Preparation of training content for the LMS to support policy and procedure roll outs.
16. Direct, manage, and develop a system, and the capacity of administrative staff, to prepare and distribute comprehensive, timely and accurate organisational & employee performance management information – reports, dashboards, etc.
17. Attends departmental meetings monitors action logs, across the organisation, to assess and track the effectiveness at which tactical & strategic initiatives are implemented, controlled, and integrated with other affected units.
18. Responsible for coordinating interior standards and furnishings in office spaces across company facilities and lease management.
19. Undertake measures to mitigate corporate and other organisation risks.
20. Always maintains strict confidentiality.
21. Performs related work as assigned by the Chief Executive Officer.
Academic/Professional qualifications
A Bachelor of Laws (LLB)/Business degree and MBA/equivalent.
Knowledge of policies, procedures and practices governing public/private sector management.
Reporting, and effective corporate governance; at least five years’ experience in senior management level;
Good IT skills – MS word, Power Point, Excel (pivot tables and charts).
Sound knowledge of Business & Legal Administration.
Attributes and Functional Skills
Time management and organizational skills; ability to interact and collaborate with a wide range of stakeholders; ability to adapt to change on short notice; ability to respond to setting of accelerated deadlines.
Committed to confidentiality, ethical practice and integrity in the performance of one’s duties.
Decision Making – Ability to make and clearly communicate decisions to all stakeholders.
Language Ability: Excellent oral communication and writing skills.
Accountability – Willingness to accept responsibility for the outcome of decisions made.
Financial and Resource Management – Management of goods and services required for the effective functioning of the Office of the Corporate Secretary
Leadership and supervisory skills
Organized, extremely focused and self-motivated.
Excellent oral and written communication skills and interpersonal skills.
PURPOSE OF JOB
The Digital Experience Associate is responsible for managing the customer order interface at all touchpoints, ensuring the accuracy of orders by verifying product specifications, promotion details and prices, capturing relevant information on the customer to ensure the success of deliveries and monitoring the status of the delivery management process using the appropriate software and tools.
MAIN ACCOUNTABILITIES
• To support the Manager – U Store Online, in the achievement of the organisation’s annual sales objectives for E-commerce/Call centre operations and by extension retail convenience stores.
• To oversee the delivery management process, efficiently employing software and other communication tools provided to ensure the achievement of customer satisfaction.
• To effectively resolve customer queries and issues while being attentive to responses, channelling feedback and suggestions to management, in order to implement measures for continuous improvement.
• To focus on the provision of quality service to customers while emulating the company’s mission of offering “the ultimate customer experience” in the execution of daily tasks.
• To strictly adhere to and ensure the enforcement of company policies and procedures for financial transactions/accountabilities with the utmost integrity.
MAIN DUTIES AND RESPONSIBILITIES: PERFORMANCE MEASURES
• Monitor customer order touchpoints inclusive of U-Store’s website, WhatsApp, Social Media and phones, communicating directly with customers where necessary to ensure receipt, confirmation and accuracy of orders.
• Advise and inform call-in customers of packaged deals and sales promotions with the aim of upselling and increasing the value of the order.
• Create customer invoices, ensuring that they are assigned to the relevant merchant locations on a timely basis.
• Oversee the delivery management system working closely with CSA’s at various branches to assign orders based on customer locations, availability of stock, drivers’ schedules.
• Monitor the organization’s Customer Relationship Management (CRM) system, overseeing the activities of all CSA’s to ensure that orders receive the necessary attention and process timely status updates at each stage of delivery management.
• Monitor the activity of drivers using the relevant software and tools acting as the liaison between the customer and company where necessary.
• Respond to customer queries and work to rectify impending issues with the view of successfully closing sales and achieving customer satisfaction.
• Compile weekly sales reports highlighting customer feedback and providing suggestions for improving the service and product offering.
• Adhere to the guidelines for call and delivery service standards set by the company.
• Assist with the reconciliation and reporting of daily financial transactions for both Drivers and CSAs.
HSE Responsibilities
• Comply with and support the Company’s Health, Safety and Environmental policies, procedures and programs and any other applicable legislation and standards.
• Recognize and understand the health and safety risk associated with assigned job tasks.
• Perform all duties in a manner that promotes good health and hygiene, no harm to the environment, and no injury to self or risk to others.
• Stop work if any work-related safety incident is imminent or occurs, in a manner compliant with Company policies and procedures and regulatory requirements.
• Wear and maintain PPE as required and in the manner prescribed.
• Attend HSE training as required by the Company.
• Report all HSE related incidents according to Company procedures and assist in incident investigations, as necessary.
• Comply with scheduled or random drug and alcohol testing according to Company’s policy.
Other
• Establish and maintain effective working relationships with co-workers and supervisors.
• Maintain regular and consistent attendance and punctuality, in keeping with the Company's policies.
• Maintain proper personal hygiene and professional grooming and appearance, within the dress code and PPE requirements, as stated in the Company's policies.
• Attend training as required by the company.
• Perform any other job-related duties as assigned from time to time
ACADEMIC/PROFESSIONAL QUALIFICATIONS
• Tertiary education as evidenced by an Associate degree or Bachelor of Science degree in Business Administration, Marketing, or equivalent will be an asset OR supervisory experience in a customer service environment.
• Computer literate, with competence in the Microsoft Suite of products.
• Additional training, certificates or an organization’s recognition for outstanding customer service will be an asset.